Privacy Policy

FDABridge (“FDABridge”, “we”, “our”, “us”) operates the website fdabridge.com and provides FDA registration services for foreign exporters. This Privacy Policy describes what personal information we collect, why we collect it, and how we use it.

1. Information We Collect

Information you give us directly

• Contact details: name, company name, email address, phone number, country.
• Application data: facility address, facility type, product categories, DUNS number, authorized signatory details, and any other information you enter in our application forms.
• Payment information: handled directly by Stripe. We do not store card numbers.

Information collected automatically

• Browser type, referring URL and the pages you request, which your browser sends when you visit our website. We do not use a separate web analytics service.
• IP address and approximate geographic location.

2. How We Use Your Information

• To process your FDA registration application and file on your behalf with the FDA.
• To send you order confirmations and status updates.
• To respond to your inquiries sent through the contact form or by email.
• To improve our website and services based on aggregate usage data.

We do not sell your personal information to third parties.

3. Third-Party Services

• Stripe — payment processing. Your card details are handled by Stripe and subject to their privacy policy.
• Sanity — content management for our blog. No personal data is stored in Sanity.
• US Food and Drug Administration (FDA) — we submit your facility and product information directly to the FDA as part of the service you have purchased.
• Resend — email delivery for our checklist mailing list. If you download a free compliance checklist, your email address is stored by Resend so we can deliver the PDF and send occasional updates. You can unsubscribe at any time via the link in every email.
• Google Ads (Google) — optional advertising measurement, only if you allow it (see Section 7).
• Meta Pixel (Meta) — optional advertising measurement, only if you allow it (see Section 7).

4. Data Retention

We retain your application data for as long as your FDA registration is active and for a minimum of five years thereafter to satisfy regulatory recordkeeping requirements. You may request deletion of non-regulatory data at any time (see Section 6).

5. Security

We use TLS encryption for all data in transit. Access to application data is restricted to team members who need it to process your registration. No system is completely secure; please contact us immediately at info@fdabridge.com if you suspect unauthorized access.

6. Your Rights

Depending on your country of residence, you may have the right to access, correct, or delete personal information we hold about you, or to object to certain processing. To exercise any of these rights, email us at info@fdabridge.com with the subject line “Privacy Request”. We will respond within 30 days.

7. Cookies and Advertising Measurement

Our website itself uses only the cookies and browser storage it needs to work, for example to remember that you closed a notice or your advertising measurement choice during your browsing session. Advertising measurement with Google Ads and Meta Pixel is optional and stays off unless you choose “Allow measurement” in the “Advertising measurement” notice. If you allow it, Google and Meta can set their advertising cookies (such as Google’s _gcl cookies and Meta’s _fbp and _fbc cookies). They may also receive technical information about your visit, such as the page address, the referring page, your IP address, browser and device details, and their advertising identifiers. With your permission, we also report certain events to them. Google is told when an enquiry or checklist request is accepted or an order is paid, with the reference number and the service, plus the page language for enquiries and checklist requests or the amount and currency for paid orders. Meta receives page views and, for accepted contact enquiries, a lead event with the reference number, the service and the page language. While your permission is active, we keep the advertising click identifier and campaign tags from the link that brought you to our website, your landing page and the referring website for your browsing session, and attach them to an enquiry or order you send us. We do not send the names, email addresses, phone numbers or other contents of the forms you submit to Google or Meta. Advertising personalization is turned off in our Google Ads tag, and we do not use Meta’s automatic form detection or advanced matching. You can change or withdraw your choice at any time with “Privacy choices” on our website. Withdrawing stops further measurement and removes the Google and Meta advertising cookies that our website can delete. Google’s and Meta’s own privacy policies explain how they handle this information. You can also block cookies in your browser settings; some parts of the site may not work correctly if you do.

8. Children

Our services are intended for business use only. We do not knowingly collect personal information from anyone under the age of 18.

9. Changes to This Policy

We may update this policy from time to time. When we make material changes, we will update the effective date at the top of this page. Continued use of our services after an update constitutes acceptance of the revised policy.

10. Contact Us

IFC Global LLC DBA FDABridge
22198 Clocktower Way, Boca Raton, FL 33428
info@fdabridge.com