Terms of Service

These Terms of Service (“Terms”) are a legal agreement between you (“Client”, “you”) and FDABridge (“FDABridge”, “we”, “us”). By placing an order or using our services, you agree to these Terms in full.

1. Services

FDABridge provides FDA registration and filing services for foreign exporters, including but not limited to: FDA Food Facility Registration, Cosmetic Facility Registration (MoCRA), US Agent services, DUNS Number acquisition, and Drug Establishment Registration. The exact scope of each service is described in the pricing page and order confirmation.

We file applications on your behalf with the US Food and Drug Administration. We are not a law firm and do not provide legal advice. If you need legal counsel on regulatory matters, you should consult a qualified attorney.

2. Your Responsibilities

• You must provide accurate, complete, and current information when completing our application forms. Inaccurate information submitted to the FDA is your responsibility.
• You are responsible for maintaining your FDA registration after it is completed, including keeping your facility details accurate and your US Agent designation active.
• You must not use our services for any purpose that violates US law or FDA regulations.

3. Payment

All prices are listed in US Dollars (USD). Payment is due in full at the time of order via our Stripe-powered checkout. We begin work on your order after payment is confirmed.

We will send a reminder to the email address on file before any follow-on service period is due.

4. Turnaround Times

Most standard food and cosmetic registrations are completed within 3–5 business days after we receive all required information from you. Complex registrations or cases requiring additional government processing time may take longer. Stated turnaround times are estimates, not guarantees, and are subject to FDA system availability.

5. Refunds

Our refund policy is described in full on the Refund Policy page.

6. Intellectual Property

All content on fdabridge.com — including text, graphics, and code — is owned by FDABridge and protected by copyright law. You may not reproduce or redistribute any content without our written permission.

7. Limitation of Liability

To the maximum extent permitted by law, FDABridge's total liability for any claim arising from our services is limited to the amount you paid for the specific service giving rise to the claim. We are not liable for indirect, incidental, or consequential damages, including loss of business, lost profits, or import delays caused by FDA processing times or regulatory decisions outside our control.

We do not guarantee that the FDA will approve, accept, or maintain any registration we file on your behalf. Approval decisions are made solely by the FDA.

8. Governing Law

These Terms are governed by the laws of the State of Florida, United States. Any dispute arising from these Terms shall be resolved in the courts of Miami-Dade County, Florida.

9. Changes to These Terms

We may update these Terms from time to time. Material changes will be communicated by updating the effective date above. Continued use of our services after a change takes effect constitutes your acceptance of the updated Terms.

10. Contact Us

IFC Global LLC DBA FDABridge
3001 SW 3rd Ave, Miami, FL 33129
info@fdabridge.com